Registrera arbetsorder på t.ex. pc-klient

REGISTER

In RemoteX you easily register
new cases or work orders.
Plan what resource to use and
let the user easily take part of
essential information.

Återrapportera t.ex. material, tid och kostnad

REPORT BACK

Quick and easy feedback from
your smartphone, tablet or
PC. Report expense items
such as time, materials,
purchases and other relevant
information.

Attestera och fakturera underlag

INVOICE

Approve the work and
automatically create invoice
specifications on one or
more registered expenses. All
invoice data is then forwarded
to your economy system.

Analysera ärenden, personal och lönsamhet

ANALYZE

Get a clear overview of
ongoing cases, resources,
staff and profitability. Use the
built-in reports or export your
data for further analysis.

 

 

All essential info – wherever you are

We help hundreds of companies and thousands of users in their daily activities. After 15 years in the business, we know that different customer segments have varying requirements and routines. Clients, contractors, wholesalers and staff work together in the RemoteX network in order to minimize unnecessary administrative burdens and increase their profitability.

 

CLEVER MANAGEMENT OF WORK

RemoteX provides a clever management of work orders, time sheets and material expenses. Customers, subcontractors, wholesalers and staff work together in the RemoteX cloud. No expensive and complicated installations required - it's easy to get started!

FIELD STAFF HAS ALL THE INFO

With RemoteX your staff automatically has all the information needed in their smartphone, tablet, or PC. Personnel out in the field registers all information on-site. When the work is completed and approved, the invoice is only a few clicks away

ANALYZE & INCREASE PROFITABILITY

Not enough time to make important follow-ups of your results? With RemoteX you can easily see which jobs are profitable without drowning in spreadsheets. Use the built-in reports or export your data to another system for further analysis.

 

INCREASE YOUR BILLABLE TIME

How much of the working day do you spend with your customers? Distribute jobs automatically to the right personnel in the field. Allow the system to help you with the time-consuming and frustrating administration and increase your efficiency.

BRING ORDER TO YOUR PLANNING

Simplify your planning and let RemoteX list and book personnel with the correct competence. Distribute the employees into teams based on, e.g.  geographical areas or competences. Plan and book your recurring jobs or patrols ahead of time.

GET CONTROL OF ALL INFORMATION

Wading in documents with customer information, history, manuals, time sheets, receipts and invoices? With RemoteX all the information is gathered in one place. No more important documents that disappear and create unnecessary stress and loss of income.

 

SIMPLIFIED BILLING

How much time do you spend on billing? RemoteX gathers all invoice data automatically attached to the right customer. With a few simple clicks the specifications for the invoice is ready. Customize invoices easily with various contracts and price lists.

WORK INTEGRATED WITH OTHERS

Customers, subcontractors, partner networks, wholesalers, are all connected to the RemoteX platform for an efficient flow of information. Thanks to our open API, RemoteX works integrated with other systems to save you time and increase quality.

MANY CUSTOMERS & MANY USERS

RemoteX is used by hundreds of companies and thousands of users in various industry branches, properly adapted to work optimally for their specific needs. We adapt the system with the terminology, functionality and routines that suit you.

 

 

Functions in RemoteX

RemoteX offers a variety of functions that cover the needs of most service businesses, and organizations, both large and small. Work with the correct terminology, reports and functions for your industry branch. Below is a list of functions and important concepts in the system. For more information please contact us.

 

CASE AND WORK ORDER

  • Case
  • Product
  • Work order/service order
  • Status follow-up
  • Expenditures & resolution codes
  • Full text search
  • Contact information
  • Default resource
  • Billing customers
  • Units
  • Unit hierarchies
  • Components
  • Customer portal

WORK IN THE FIELD

  • Customer notifications
  • Maps
  • File attachments
  • Pictures and drawings
  • GPS-coordinates
  • Directives (instructions)
  • Work log
  • History
  • Bar code reading
  • Signature
  • Staff ledger management
  • Warehousing
  • Checklists and maintenance stops

RESOURCES & ADMINISTRATION

  • Work pool
  • Teams
  • Customize views, text-fields and
    routines
  • Time requirements
  • Competencies
  • Scheduling / booking
  • Absence management
  • Resource management
  • Partner connect
  • Role-based views
  • Behörighets-administration
  • Access rights administration
  • Planning
 

INTEGRATIONS & COMPATIBILITY

  • Import of basic data
  • Connect-to-X
  • Visma Administration 1000 & 2000
  • Fortnox
  • Plug-ins
  • Purchasing/invoice scanning (FH/IFH)
  • Multisite
  • Language support
  • Open API (Simple integration with
    other systems)

INVOICE SPECIFICATIONS

  • Work approval and invoice data
  • End customer approval
  • Service agreements
  • Proposals
  • Discount agreements and price lists
  • Subcontractor portal
  • Partner connect

ANALYSIS & REPORTS

  • Analysis and reports
  • Time management
  • Expenses follow-up
  • Perspective (operations monitoring)
  • Excel-export
  • Logging and history

 

 

 

Subscribe to efficiency

We offer the RemoteX system in subscription form. Avoid the expensive investments in expertise and hardware and focus on the daily work of your core business instead. Using RemoteX will give your business a system with low operating costs together with performance and scalability that is difficult to achieve
in-house.

 
 

STANDARD FUNCTIONALITY

  • Visma Connect
  • Register management
  • Unit hierarchies
  • Components
  • Create case and work order
  • Reports
  • Teams
  • Absence management
  • Online/Offline
  • Resource management
  • Work approval
  • Invoice specification preparation (end-user approval och accounting)
  • Competencies and resource requirements
  • Notifications by SMS/E-mail
  • Calendar (book work order)
  • Perspectives (operations monitoring)
  • Documents & attached files
  • Excel-export with follow-up views
  • Directives (instructions)
  • Templates & Reports
  • Customer portal
  • Work log
  • Subcontractor portal
  • Partner Connect
 

ADD-ON FUNCTIONALITY

  • Planning
  • Check lists
  • Default resource
  • Digital signature
  • Work order pool
  • Warehousing
  • Proposals
  • Purchasing/invoice scanning (FH/IFH)
  • Discount agreements/ Pricelists
  • Agreements
  • Test installation
  • Connect-to-X (plattform for integrations with external systems)
 

INCLUDED IN ALL VERSIONS

  • Support
  • Free software updates
  • Hosting & Backup
  • Access to simple instruction
    videos and manuals

INTERESTED?

Do you want some more info on pricing or would you like a demonstration? 
Fill out the form below and we will get back to you.